Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use and protect personal data across the Beyuka website, customer portal, operations tools and Beyuka Water solutions (“Services”).

Services are aimed at enterprise (B2B) customers. Operational water data displayed on the Platform is shown only to users authorized by the customer organization.

For KVKK-specific disclosures, see our KVKK Privacy Notice.

2. Data Controller

The data controller is the party operating the Platform under the Beyuka brand (“Data Controller”).

Privacy questions can be submitted via the contact form on our website.

3. Data We Collect

We may process:

• Website: contact form fields (name, email, company, store count, message) and technical logs.
• Account and portal: login credentials, profile and role data, in-platform activity.
• Customer operations: store, subscription, invoice and consumption data supplied by customers.
• Support: support tickets, email correspondence and meeting notes.

4. How We Use Data

We use data to:

• Provide, improve and secure the Services.
• Produce water operations visibility, audit insights and executive reports.
• Evaluate pilot and commercial inquiries.
• Manage contracts, billing and customer relationships.
• Meet legal obligations.
• Send product information where you have consented.

5. Legal Basis

Processing relies on contract, legal obligation, legitimate interests and consent where required. Details are in our KVKK Privacy Notice.

6. Sharing

We do not sell personal data. We share data only with trusted service providers, professional advisors when needed, and authorities when legally required, under appropriate agreements.

7. Cookies

We use cookies and similar technologies for essential functionality (sessions, security, preferences), optional operational cookies, and analytics only if enabled. You can manage cookies in your browser; disabling essential cookies may affect the Services.

8. Security

We use access controls, secure hosting and backups. Suspected breaches are handled in line with applicable law.

9. Retention

Data is retained for the period required by the processing purpose, then deleted or anonymized. See the KVKK notice for details.

10. Your Rights

Your rights under Turkish law are described in our KVKK Privacy Notice. You may exercise them via the contact form on our website.

11. Children

Services are not directed at individuals under 18 and we do not knowingly collect data from children.

12. Changes

We may update this policy. Material changes will be posted on this page with an updated effective date.